• December 17, 2017
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    Jan 03, 2018
    Council 81 ~ 91 Christiana Rd. New Castle, 19720
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    • Welcome

      Welcome to 3911.org

      Browse around our website and get Union educated!  Use the MESSAGE BOARD to post as a general forum.  Visit PERKS & INFO for useful information and perks.
      4th Annual Membership Appreciation & Retirement Celebration

      Come out Come out and celebrate with your co-workers and retirees on January 26th starting @ 1900.  There's gonna be good food, beer, wine & soda along with a cash bar and music by DJ Bill Campbell.
      Download: 2018 Retirement Celebration Flyer.docx

      Post 65 open enrollment

      The open enrollment period for the over 65 retirees has been extended until 12/7/17.  Also, a Medicare Advantage Plan information session will be held on November 20th in the Conner Building from 5:30 to 7:00 pm. A representative from Aetna will be available for questions at that session.
      Download: over 65 postcard.pdf

      Welcome Willie Doan 3911's newest Executive Board member

      On Wednesday, September 13th at our regular monthly meeting, Willie Doan ran unopposed for the vacant Executive Board member spot.  Take some time to get know Willie as he is ready to hit the ground running.  Should you need to contact him, his new email is wdoan@3911.

      Happy Retirement Karl

      Local 3911 would like to formally congratulate S/Lt Karl Hitchens on his retirement from New Castle County EMS after 35+ years of service and for more than 40 years of service in public safety.

      Lt. Ardythe Hope

      Funeral Arrangements for Wilmington IAFF Local 1590 Sister Ardythe Hope are as follows: Saturday, December 10, 2016 Chase Center on the Riverfront ... 15 Justison Street Wilmington, DE 19801 Public Viewing: 10:00AM - 12:00PM Funeral and Memorial Service: 1:00PM - 4:00PM The viewing and services are open to all fire fighters, first responders, friends and the public.

      WFD LODD

      Sisters & Brothers of Local 3911, Delaware is indeed a "Small Wonder" ... a diamond that dots the Atlantic coastline. Being small has its inherent advantages, and disadvantages. Not one of us is immune to the devastation that befell our extended family in WFD Local 1590 Saturday morning. Rest assured that our Local will stand strong to cradle and upraise our own. That is simply what we do.

      Sept 24, 2016 Two LODD WFD

      Today, Local 3911 mourns the two firefighters from the Wilmington Fire Department who gave their lives in service and we hope for the recovery of the injured still receiving care.

      LOCAL 3911 APPAREL

      Local 3911 apparel is HERE!!  Purchase yours today. Click on PERKS & INFO for more apparel flyers.
      Download: 3911 POLO WELCOME PACKET.pdf

      New Castle County 911 Emergency Communications Center

      The 911 Center is the lifeline between the citizens needing assistance and the proper emergency agency being dispatched to render professional services. It is our intent to provide you with informative and useful information regarding the 911 system and how to use it.

      We are a public service agency working together to make a difference!

      How to Report a Crime
      Dial 911 for all police emergencies. A police emergency is when immediate police response is necessary to protect life and/or property. If a crime is actually occurring, it is important that you tell the 911 call-taker that the crime is in progress. Stay calm and answer any questions that the call-taker may ask. Stay on the line. Remember that the 911 call-taker is not the one dispatching the call to responding units. Continue to update the call-taker of the situation so they can provide current and accurate information to the dispatcher.

      Use Smart911 to create a family profile to be used by first responders in the event of an emergency.


      Mission Statement
      Our mission is to provide the county with a computer-aided emergency communications center that is easily accessible to all residents and is responsive to all requests for fire, police, and emergency medical services regardless of location



      New Castle County Emergency Medical Services (EMS) was the first paramedic service in the first state, and they celebrated their 30th anniversary of advanced life support delivery in 2005.  In December 2009, the New Castle County Paramedics became the first EMS agency in Delaware to achieve national accreditation through the Commission on Accreditation of Ambulance Services (CAAS).
      New Castle County EMS is a multi-jurisdictional county municipal paramedic service covering the entire 437 square miles and over 525,000 residents of New Castle County. We are proud of the men and women of the agency who exemplify their commitment to Excellence in Service each and every day.

      The New Castle County paramedics deliver one of the most visible services of the county government at one of the most personal levels of constituent interaction. Our service to the public extends beyond the 9-1-1 emergency responses and includes such initiatives as:

      • Community CPR and first aid training
      • Heroin Alert Program
      • Vial of Life Program
      • Special event medical coverage

      The EMS Special Operations Group currently provides paramedics for the department's Special Weapons and Tactics (SWAT) Team and bike medics for special event and all-terrain medical support.

      "Our mission is your life."


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